microsoft word cannot be opened because of a problem mac

Warning When an application is forced to exit, any unsaved changes to open documents are not saved. Repeat the previous steps until you exit all active applications. In the Force Quit Applications window, select an application. To exit active applications, including Time Machine, follow these steps: If you do not have an external hard disk drive, or if this step did not resolve the issue, go to method 2. Method 1: Disconnect the external hard disk driveĭisconnect any external hard disk drives that you may have connected to your Mac. To resolve this issue, try each of the following methods in the order given, if the method applies to your situation. See Method 3 in this article to resolve this error.

For example, you chose not to install Entourage or Excel during setup. You chose to run a Custom installation, and not all applications are installed. The language of the update file does not match the language of your Office for Mac installation. Your software is already updated, and you are trying to install the update again. The Time Machine or another application is interfering with the installation of the update. This issue may occur for one or more of the following reasons:Īn external hard disk drive is connected to the computer. To learn how to fix it this issue, see 'I can't install Office for Mac updates' at. A version of the software required to install this update was not found on this volume. When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.Office can't be installed on this disk. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong. Once you have you downloaded the app and installed it, please run the report and save it. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to download the free version of EtreCheck. It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you.

If you still have a problem, please do the following: You will know it is in Safe Mode when you see “ Safe Mode” in the upper right of the display. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode.

If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.

Microsoft word cannot be opened because of a problem mac